Designing Productivity Metrics

The Positives and Negatives of Productivity Metrics

Productivity metrics can be a very helpful performance management tool, but if not carefully designed and implemented, they can lead to negative outcomes. Multiple LAPD officers are being investigated for allegedly falsely labeling individuals as gang members in order to boost their productivity statistics. According to some, officers were pressured to show more gang contacts …

Performance Evaluations During COVID-19

10 Tips for Effective Performance Evaluations During COVID

Given how different work has been over the last few months during COVID-19, you may be wondering whether to cancel your regularly-scheduled performance evaluations. Some employees have been furloughed, others have been working from home (some while also caring for their children), some have needed to take time off for COVID-related reasons, while others have …