Leading during uncertainty

3 Tips for Leading in the Midst of Uncertainty

Whether it’s a changing market dynamic, a resignation from a senior leader, COVID-19, or a yet-to-be-determined presidential election winner, leading in the midst of uncertainty can be quite a challenge. At times, the uncertainty is limited to within your company walls or perhaps within your particular department or team. Other times, the uncertainty is felt …

Designing Productivity Metrics

The Positives and Negatives of Productivity Metrics

Productivity metrics can be a very helpful performance management tool, but if not carefully designed and implemented, they can lead to negative outcomes. Multiple LAPD officers are being investigated for allegedly falsely labeling individuals as gang members in order to boost their productivity statistics. According to some, officers were pressured to show more gang contacts …